Join our Team!

Be part of the coolest team in town! We are currently hiring for all of our retail locations. Current openings are listed below.

Chicago

General Manager

Johnson’s Real Ice Cream is searching for a General Manager to join our team at our shop located in Chicago’s Lakeview East neighborhood.

Established in 1950 in Bexley, Ohio, Johnson’s Real Ice Cream is now in its 4th generation as a family owned and operated business.  Johnson’s is committed to quality, community, and the simple joy that comes with a delicious ice cream cone. We are searching for a responsible self-starter with an entrepreneurial spirit and customer first mind-set to help us grow our newest and first location outside of Ohio. 

The General Manager is responsible for the day-to-day operations of the Lakeview East location and is accountable for store performance, including but not limited to, customer service, sales, profits, product quality, online reviews, and store environment. The General Manager is also tasked with the store’s HR functions including but not limited to, training, hiring, and dismissals. This position will lead a team of 15-20 employees including 2-3 team leads and one store manager.

The General Manager reports to both the General Manager in Columbus and Owner. This position works collaboratively with other members of Johnson’s leadership team including Marketing and Finance.

The ideal candidate for this position is energetic, customer-centric, self-motivated, and team-focused with an upbeat attitude.

THIS IS THE JOB FOR YOU IF:

  • You love teaching teams, and helping people learn and grow
  • You have a customer first mindset 
  • You are energetic with excellent communication skills
  • You want to be a part of a growing family business and have an entrepreneurial spirit
  • You are calm under pressure and can navigate stressful situations with grace 
  • You are organized and can manage the complexities associated with a retail/food service environment including all the people, products, and systems
  • You are detail oriented with exceptional problem solving skills
  • You are a self-starter that is confident in making decisions
  • You love serving guests and making people smile
  • You love Johnson’s Real Ice Cream

JOB REQUIREMENTS:

EXPERIENCE 

  • Minimum of 4-5 years retail and/or food service management experience
  • 5 plus years of customer service experience
  • Experience with POS systems, inventory management, and cash handling
  • Experience with training employees and goal-setting
  • Must be able to work with and analyze sales numbers, ratios, measurements, percentages, etc. 
  • Must have the ability to read and comprehend instructions in the use of equipment, methods, processes, and procedures; write professional reports and memos; speak before a group with poise.

EDUCATION

  • Minimum of high school diploma. Associate’s or Bachelor’s degree preferred or combination of education and 4-5 years of supervisory experience in retail/food service environment.

PHYSICAL DEMANDS

  • The job may require you to be able to lift up to 50 lbs with the strength to load supplies and equipment (around the store and in/out of vehicles), and be able to stand for prolonged periods of time.

FULL TIME EMPLOYMENT

  • Minimum of 40 hours/week and sometimes more in peak months is required for this position. The schedule will vary depending on needs and season and will include a variety of nights/weekends/holidays. Flexibility is key with this position. 
  • Position will have paid holidays off including Thanksgiving, Christmas, New Years’ Day, and Easter Sunday

Compensation

This is a salaried position with competitive compensation with bonus potential based on store and team performance.  Our General Managers do whatever it takes to serve our customers well and manage a profitable business year-round.

Submission and General Information

The position will remain open until the right candidate is found. Interested candidates should submit a resume and cover letter via email to hello@johnsonsrealicecream.com. Vetted candidates will be required to submit to a background check and submit formal application.

Johnson’s Real Ice Cream is an Equal Opportunity Employer.

 

Team Members 

Want to work in a fun, family-oriented work environment at a growing business? Now is your chance! Johnson's Real Ice Cream is gearing up for the season at our Chicago, Illinois shop located at 2951 N. Broadway in the Lakeview neighborhood. We are looking for enthusiastic, customer service-oriented individuals to join our team. In addition to great service, applicants should exhibit initiative and demonstrate follow-through.  Experience in foodservice is a plus, but not required. 

We have Part-Time Team Member positions available. 

Key responsibilities include:

  • greeting guests and making them feel welcome
  • taking customer orders and handling credit card transactions
  • creating an amazing ice cream experience
  • assisting with customer questions and providing WORLD-CLASS SERVICE
  • maintaining the appearance of the shop which includes light cleaning and other tasks as assigned by management

Applicants must:

  • be at least 16 years of age
  • have a flexible schedule, nights and weekends required
  • be responsible, service-oriented, and like to have fun!

Interested applicants can apply online by clicking here.

 

Central Ohio

Catering Lead

Johnson's Real Ice Cream is beginning to gear up for our summer catering and events. Johnson's is a growing company that needs additional catering team members. Our catering department seeks to provide the same excellent customer service that we provide in our retail locations. Some jobs require delivery, set up and pick up of sundae bar/ice cream carts and others are catered events where we serve customers.  We also participate in a wide variety of vendor events and festivals in the Central Ohio area. We are looking for responsible people to serve as leads on a team of employees to do off-site events. 

In general, catering leads are required to:

  • drive a box truck or tow a food trailer to an event or catering location
  • serve customers
  • keep the food trailer and carts clean and stocked
  • returning all items to assigned locations after events
  • ensure other employees are on task and complete assigned duties
  • be scheduled weekly to perform deep cleaning of freezers and trailer so that we maintain cleanliness standards
  • have in-store training of Johnson's policies, procedures and customer service practice before beginning the catering season.

We are seeking honest, detail-oriented applicants with excellent customer service skills. Applicants should exhibit initiative and demonstrate follow-through.  Experience in food service management is a plus. This job is part-time and seasonal.  Hours will vary based on industry needs. Experience with driving a box truck and towing a food trailer is preferred but not required.   

Applicants must:

  • have a flexible schedule
  • have a valid driving license and a good driving record
  • have a high school diploma or GED equivalent
  • be able to lift/carry heavy items

Interested applicants can apply online by clicking here.

 

Team Members: Bexley, Dublin, and New Albany

Want to work in a fun, family-oriented work environment at a growing business? Now is your chance! Johnson's Real Ice Cream is gearing up for the Spring and Summer. We are looking for enthusiastic, customer service-oriented individuals to join our team. In addition to great service, applicants should exhibit initiative and demonstrate follow-through.  Experience in food service is a plus, but not required. 

We have both Full-time and Part-Time Team Member positions available. 

Key responsibilities include:

  • greeting guests and making them feel welcome
  • taking customer orders and handling credit card transactions
  • creating an amazing ice cream experience
  • assisting with customer questions and providing WORLD-CLASS SERVICE
  • maintaining the appearance of the shop and other tasks as assigned by management

Applicants must:

  • be at least 16 years of age
  • have a flexible schedule, nights and weekends required
  • be responsible, service-oriented, and like to have fun!

Interested applicants can apply online by clicking here.

 

Get the Inside Scoop!Join our enews for the latest info, seasonal flavors, specials, and of course freebies!

Each month get the INSIDE SCOOP on all your Johnson's Real Ice Cream favorites. Plus enjoy periodic subscriber specials!